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Testimonials

“Excellent! What a pleasure to work with you. We are very pleased with all aspects of service…courteous, professional staff, and we love the finished product. Thank You!”   ~Harold

“Your staff is very professional and very friendly-we appreciate such great customer service. We came to you with very specific needs and you really listened to what we wanted for our project-the result was just what we were hoping for! It’s great to deal directly with the designers/craftsmen instead of a “middleman”. We will certainly recommend your services to others.”   ~Susan

“Paul is one of the most talented installers I have ever dealt with!”   ~Mike

“Great job-we love it!”   ~Bob & Nancy

“I am very pleased with your service. Everything was on schedule and everyone was especially nice and very helpful.”   ~John & Brian

“The granite counter looks great! Your employees are very professional and worked diligently with little mess.”   ~Eleanor

“We are extremely pleased with all areas while working with Great Lakes Granite from our first visit to the completion of our order. Great job!   ~D & J

“Very happy! Other workmen have commented on the superior quality of the job!”   ~ Pam, designer

“I just wanted to drop a quick line to thank you for the way you and your company dealt with our recent problem. I know that ours was a small job, and when I first noticed the error, I was sick just thinking of how difficult it would be to get things straightened out. AS it turned out, my fears were unjustified. Both Cheryl and I really appreciate how you stood behind your commitments and resolved the issue to our satisfaction. The professionalism and true customer orientation that you demonstrated in this situation are, unfortunately, not found widely in business these days. I will find it easy to use Great Lakes Granite Works again on future projects, and to wholeheartedly recommend your company to friends and family. Thanks again for seeing this through to its conclusion. We couldn’t be happier with the result.”   ~ Steve

“I had quite a few problems with other companies during my remodeling and was very happy that everything went smoothly with your company! I was impressed with everyone from the sales desk to the installation team! We love our granite!!”   ~Dawn

“Best shopping experience in a very long time. Effortless! And the results were exactly what I thought they would be (for once). Thanks You!”   ~Angie

“Thank you so much! We love our countertops! Even though it wasn’t a big job, we felt our order mattered.”   ~Mary

“I have always dreamed of having granite countertops, and your fabulous team made that possible. The entire process, from selection to templating, was pleasurable. I particularly enjoyed going out to show where the granite templates should fall in the slab. My new countertops are beautiful and the process was enjoyable."   ~Maryann

“Thank you for sending out a survey. It’s so nice to know that some businesses still care about customer service. Your staff was a pleasure to deal with. The sales staff was a pleasure to work with and was determined to make me happy. you were one of the 2 subs we dealt with, out of a handful, that were really pleasant. Thank you for your excellent work and service.”   ~Pam

“We were extremely pleased with the help from when we walked in the door to our installation. You even made extra accommodations to work around my schedule. We will definitely be using you again on our next project.”   ~Karen

“You all did what you said you would and when you said you would do it! Many thanks to you entire team.”   ~Bill

“Thank you! The countertop looks gorgeous! We love how it turned out. The three men who installed it did a professional job and they were very courteous. It was a pleasure working with your company. The only drawback is that we’ll never move from this house because we couldn’t bear to leave our counter behind!   ~Ted

“You have a great team! Your sales team are the kind of employees we all dream of having!”   ~Dick

“You exceeded our expectations!”  ~Lisa

“We love our countertops! Thank you for solving a couple minor problems we had with our kitchen counter in a timely and professional manner. Your sales and installation staff are very knowledgeable and helpful.”   ~Fritz

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About us

Great Lakes Granite in Grand Rapids, MI provides local customers with a natural alternative to architectural finished products and signage.  We design, sell, fabricate and install granite kitchen countertops, vanities, fireplace surrounds, furniture and a wide variety of other granite and marble applications. Please come visit us in our showroom.

We take great pride in our hard earned reputation, and work tirelessly to maintain it.


Great Lakes Granite Works

3970 West River Drive P.O. Box 427
Comstock Park, MI 49312

(616) 785-3088

cfortosis@greatlakesgranite.com

8:00AM to 5:00PM Monday to Friday


Please feel free to contact us!